Privacy Policy

Last Updated: 29 June 2026

At Sister Lens Photography, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store and protect the information you provide when using our website or booking our photography services.

This Privacy Policy applies to all photography services provided by Sister Lens Photography, including weddings, engagements, couples, families, maternity, newborn, pet and other portrait photography sessions.

By booking our services or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Telephone number
  • Home address
  • Wedding or photography session details
  • Venue information
  • Payment and billing information (processed securely by trusted third-party payment providers)

Photographs & Media

  • Images captured during weddings, engagements, family, maternity, newborn, pet and other photography sessions.
  • Client testimonials or reviews.

Website & Technical Data

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and analytics data to help improve our website and services.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries.
  • Manage bookings.
  • Provide our photography services.
  • Communicate with you regarding bookings, contracts and image delivery.
  • Process payments securely.
  • Deliver online galleries, USBs, prints, albums and other products.
  • Improve our website and customer experience.
  • Meet our legal, tax and accounting obligations.

We may also use selected images for:

  • Our website
  • Social media
  • Printed portfolio
  • Marketing materials
  • Wedding fairs and exhibitions
  • Advertising and promotional material

We may use selected images for our website, portfolio, social media, marketing materials and wedding exhibitions in accordance with the terms of your photography contract.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal information under one or more of the following lawful bases:

  • Performance of a contract – to provide the photography services you have booked.
  • Consent – where you have given permission for marketing communications or promotional image use.
  • Legal obligation – to comply with tax, accounting and legal requirements.
  • Legitimate interests – to operate, manage and improve our business and services.

4. Sharing Your Information

We respect your privacy and will never sell your personal information.

We may share your information only where necessary with trusted third-party providers, including:

  • Online gallery providers (such as Pixieset or similar services)
  • Professional printing laboratories
  • Album manufacturers
  • Secure payment providers (such as Stripe, PayPal, Square or SumUp)
  • Website hosting providers
  • Cloud storage and backup providers
  • Professional advisers including accountants where legally required

We may also disclose information where required to comply with applicable laws or legal obligations.

5. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality.
  • Remember your preferences.
  • Analyse how visitors use our website through services such as Google Analytics.
  • Support advertising and marketing through services such as Google Ads and Meta (Facebook and Instagram).

You can manage or disable cookies at any time through your web browser settings.

6. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal information.

This includes:

  • Password-protected computers and devices.
  • Secure cloud storage.
  • Encrypted storage where appropriate.
  • Secure online galleries with controlled access.
  • Secure third-party payment providers.

We do not store your payment card details.

While no online system can ever be completely secure, we take reasonable steps to safeguard your information.

7. Your Rights

Under UK GDPR you have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information where legally applicable.
  • Restrict or object to certain types of processing.
  • Withdraw your consent at any time where consent is the lawful basis.
  • Request that your photographs are not used for promotional purposes.

To exercise any of these rights, please contact us using the details below.

8. Retention of Information

We retain:

  • Client enquiries for up to 12 months.
  • Contracts, invoices and accounting records for 7 years in accordance with UK legal and tax requirements.
  • Original and edited photographs may be retained indefinitely for archive, backup and customer service purposes unless you request their deletion and we are legally able to comply.

9. Third-Party Links

Our website may contain links to third-party websites, suppliers or social media platforms.

We are not responsible for the privacy practices or content of those websites and encourage you to read their own privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our services.

The latest version will always be published on our website with the revision date shown at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Sister Lens Photography

sisterlensphotography@gmail.com

0780919097

If you are not satisfied with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Information Commissioner’s Office (ICO)

https://ico.org.uk

Thank you for choosing Sister Lens Photography. It is a privilege to capture your memories, and we are committed to protecting your personal information with the same care and professionalism that we bring to our photography.